Case Management

Centralizes data collection, validation, and verification—streamlining the full lifecycle of eID applications from enrolment to issuance.

X Infotech Case Management is a centralized solution for data and application management. The functionality of the software solution includes data collection, validation, and verification in different systems, as well as data delivery to a personalization centre for electronic identity document production and issuance.

The Case Management solution stores a person’s application with personal details, biometric enrollment records, electronic identity document status and other attachments received during the application process. The operator can search, view and report on applications and issued electronic identity documents via the web.

Features

  • Flexibility to support unlimited number of enrolment record types.
  • Customizable application workflow and Web interface for demographic data collection.
  • On-line and off-line mode for the delivery of application and enrolment data.
  • Automated data verification and validation with third party systems (Blacklists, AFIS, Personalization system, National Register, etc.).

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Olga Klimovica-Eglite

Business Development Director

Yevgen Ovcharov

Product Manager

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