Digital Onboarding

Streamlines customer enrollment to improve efficiency, reduce costs, mitigate risks, and ensure compliance, complemented by Video Customer Identification to optimize services and cut waiting times.

Digital onboarding is a convenient and effective way to enroll a new customer. With the right onboarding process, the bank can increase operational efficiency and reduce costs, mitigate risks and ensure compliance, enhance customer engagement and communications.

Along with Digital Onboarding Solution, X Infotech offers Video Customer Identification Product, perfectly aimed to optimize daily services and to reduce in-line waiting time for customers.

Features

  • Better customer engagement.
  • Secure digital process of enrolment.
  • Applicability of captured data for future daily digital customer authentication.
  • Improved customer experience.
  • Faster access to banking services.
  • Possibility to switch between in-branch and online onboarding.
  • Reduce paper usage and document loss.
  • Reduced cost-to-serve.
  • Minimization of fraud and human error.
  • Improved operational effectiveness and efficiency.
  • Reduced failed client acquisition.
  • Data application for Strong Customer Authentication in daily digital operations.

Want to learn more?

Talk with our experts

Contact us for personalized advice for this solution:

Einars Leps

Business Development Director

Yevgen Ovcharov

Product Manager

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